Our Privacy Policy
Effective Date: May 15, 2024
North Atlanta Appliance Repair Privacy Policy
This Privacy Policy describes how North Atlanta Appliance Repair (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website www.northatlantaappliance.com (the “Service”) and the choices you have associated with that data.
Information We Collect
We collect several different types of information for various purposes to improve our service to you.
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Personal Data: While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This data may include:
- Name
- Phone number
- Email address
- Billing address (if applicable)
- Information you provide when requesting a service or repair
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Usage Data: We may also collect information about how you access and use the Service (“Usage Data”). This Usage Data may include:
- Location information (general, not precise)
- IP address
- Browser type and version
- The pages of our Service that you visit
- The time and date of your visit
- Unique device identifiers and other diagnostic data
Use of Your Information
We use the information we collect to:
- Provide and maintain the Service
- Improve and personalize the Service
- Develop new services
- Process your requests and service appointments
- Send you informational emails about our services and promotions (with your consent)
- Respond to your inquiries and communications
- Analyze how you use the Service
- Find and prevent fraud
Disclosure of Your Information
We may disclose your Personal Data to third-party vendors and service providers who provide support for the operation of our Service (e.g., appointment scheduling software, payment processors). These third parties are obligated to use your Personal Data only to perform services on our behalf and are prohibited from using it for their own purposes.
We may also disclose your information if we are required by law to do so or if we believe such action is necessary to protect the rights and safety of ourselves, our users, or others.
Your Choices
You have a choice regarding the information you provide to us. You are not obligated to provide any Personal Data, but doing so may limit your ability to use certain features of the Service.
You can also opt-out of receiving marketing emails from us by following the unsubscribe instructions in those emails.
Data Retention
We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will then delete your Personal Data in a secure manner according to industry standards.
Children‘s Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect Personal Data from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child without verification of parental consent, we will take steps to remove that information from our servers.
Security
The security of your data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at info@northatlantaappliance.com